Effective for All LingoStars Tutoring Students
Last updated: June 12, 2025
At LingoStars Tutoring, we are committed to providing high-quality, structured learning experiences. To ensure fairness and clarity for all students, please review the following cancellation and attendance policies for both private coaching and structured group programs.
Cancellations & Rescheduling
– Lessons must be cancelled or rescheduled at least 24 hours in advance.
– Late cancellations (less than 24 hours’ notice) are charged in full.
– Rescheduling is subject to availability and must fall within the 6-month validity period of your package.
No-Shows & Late Arrivals
– Arriving 15+ minutes late without notice is considered a no-show.
– Sessions start and end on time, regardless of late arrival.
Package Validity
– Private session packages (5h, 10h, etc.) expire 6 months after purchase.
– Unused sessions beyond this date are non-refundable and cannot be rescheduled.
Applies to TEF/TCF exam prep groups and other structured group formats.
Program Commitment
– Group classes follow a set weekly schedule and are sold as full programs.
– No refunds or make-up sessions are provided for missed classes.
Absences
– Notify us at least 24 hours in advance if you’ll miss a class.
– When available, session summaries or recordings may be provided.
Timeliness
– Please join on time. Students more than 10 minutes late may be asked to observe only, to avoid disrupting the group.
Transfers
– Switching time slots or groups is not guaranteed and may only be approved if space and group dynamics allow.
– Respectful behavior is required in all sessions.
– LingoStars reserves the right to cancel or discontinue lessons due to misconduct or repeated absences.
– Consistency and engagement are essential to your progress. Your registration reflects a commitment to yourself and your learning journey.
LingoStars Tutoring
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.