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LingoStars Tutoring
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Expert Private Tutoring Services by LingoStars Tutoring

Terms & Cancellations

Effective for All LingoStars Tutoring Students
Last updated: June 12, 2025

At LingoStars Tutoring, we are committed to providing high-quality, structured learning experiences. To ensure fairness and clarity for all students, please review the following cancellation and attendance policies for both private coaching and structured group programs.

Private Coaching (One-on-One)

Cancellations & Rescheduling
– Lessons must be cancelled or rescheduled at least 24 hours in advance.
– Late cancellations (less than 24 hours’ notice) are charged in full.
– Rescheduling is subject to availability and must fall within the 6-month validity period of your package.

No-Shows & Late Arrivals
– Arriving 15+ minutes late without notice is considered a no-show.
– Sessions start and end on time, regardless of late arrival.

Package Validity
– Private session packages (5h, 10h, etc.) expire 6 months after purchase.
– Unused sessions beyond this date are non-refundable and cannot be rescheduled.

Group Program Students

Applies to TEF/TCF exam prep groups and other structured group formats.

Program Commitment
– Group classes follow a set weekly schedule and are sold as full programs.
– No refunds or make-up sessions are provided for missed classes.

Absences
– Notify us at least 24 hours in advance if you’ll miss a class.
– When available, session summaries or recordings may be provided.

Timeliness
– Please join on time. Students more than 10 minutes late may be asked to observe only, to avoid disrupting the group.

Transfers
– Switching time slots or groups is not guaranteed and may only be approved if space and group dynamics allow.

General Expectations

– Respectful behavior is required in all sessions.
– LingoStars reserves the right to cancel or discontinue lessons due to misconduct or repeated absences.
– Consistency and engagement are essential to your progress. Your registration reflects a commitment to yourself and your learning journey.

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